Ed Sheeran quits Twitter after abuse from trolls
theguardian.com
theguardian.com
Mr. Sheeran quit Twitter because of trolls but from the fact that he's a popular singer, we know that he has many more fans that love him than people that dislike him. Yet, he was overwhelmed by the trolls.
In the same way that we would never tolerate someone yelling disparages at someone else in real life we need to find tools that will minimise that in social media.
Unfortunately Twitter finds it more advantageous to let things be as they are than to minimise the antisocial behaviour of their users by enforcing social norms of civilised behaviour.
So it's not society falling apart but it's social media not policing itself properly. That's what needs to get fixed.