I like the UI of Amazon Chime: https://chime.aws/
Though it is business focused.
1. There is a free plan, but limited.
2. Android, iPhone, Mac, and PC clients that work well.
Occasional notification syncing issues. That's about the worse of it.
3. I don't know; I haven't used Skype in years. Better than Lync and Polycom.
4. Yep.