I've posted before about Walmart and I'll post here again. They routinely would pay us late and underpay invoices on delivered products. Sometimes racking up to $50-$100,000. The worst part for us is it would be an average of one year before they would pay it in full. You'd have to submit a claim and fill out endless paperwork to get paid. It was so hard on us as a company. You also had to pay them a per package fee that added up to a lot per year. No other company was doing this.

With Walmart trucking things were worse. If we delivered a product and it arrived not well, you had limited options on checking the reasons why. Several times we wanted to pull the temp recorder and just by doing that Walmart charged us around $1000 if we lost. On several occasions our own temp recorders were taken off of our product and were lost when we challenged their rejection of product, and in this case we lost. Even though the product shipped pristine. When our temp recorders were found on the product it showed that it did not ship under the terms of the agreement. In this case we won.

Again, to challenge this with Walmart I had to call or email more times then I could count. I always felt they purposely made it difficult.