A statement made by a trustworthy employee should be taken seriously, "he said she said" is not a valid excuse to not make hard decisions.
I suppose the right word is "hard evidence." And yes I would say a photograph is, in general, more credible than a witness statement.
I say this as someone who just went through a long trial (representing myself, while the other side had an attorney), with a lot of "he said she said", and where a tape recording (of a violent attack on me) and photographs (of bruises) made all the difference.
If someone comes forward it is because they are being serially harassed, have documentation to back it up, and there are multiple other people who have also been victims.
He said she said situations will likely result in a warning or no action at all.
If it comes down to he said, she said, contact a lawyer.
If an employee of yours said they were raped by another employee, would you make them go to the hospital and get a rape kit before believing what they said?
If an employee of yours said they got mugged and lost their laptop, would you demand security camera footage before replacing it?
You should default to trusting your employees. You hired them! They are invested in the company, potentially with equity! Especially in at-will employment agreements, I think this should be much closer to "Management reserves the right to let go of anyone at any time for any reason" than the criminal standard of "beyond a reasonable doubt."
That management reserves the right to dismiss for any reason doesn't mean that dismissing based on bare unconfirmed complaints is reasonable, either morally or from a business perspective.
I'm working at a place where I can't imagine this happening because they, while taking harassment complaints very seriously, also take personnel actions very seriously and investigate before imposing permanent consequences, using other means to prevent furthering a problem during the investigation.
> The risks of someone making this claim are so, so high
If the company establishes a practice of firing without investigation, and the events are hard to disprove in a way which would sustain a defamation complaint by the falsely accused, the risks are near zero.
Duke lacrosse. UVA. Conor Oberst.
It happens. Allegations deserve investigation before punishment is doled out. Just because SV is doing an absolutely awful job at dealing with sexual harassment right now doesn't mean we need to swing hard the other direction and punish without proof.
Just did it once, though. I put a lot of effort into avoiding harming innocent people. The bar is getting lower and people are often tired so someone might grab it thinking it was a sample or something. Just too tired to be smart or something. So, continuing to avoid the fridge except looking for any freebies company provides. :)
It's happened a bunch of times at my company just that I've seen personally. I'm not even talking the ones that did it to me. It's a "reputable," Fortune 100 company with diverse staff and plenty of turnover currently due to management. My part of it has maybe 100 people or so. There were also real cases of sexual harassment male-on-female and female-on-male mostly resolved by employees themselves without escalation. Younger people just being stupid with some coaching and strict warning. Those that were a bigger problem, such as smacking asses or continued harassment, get escalated to management who investigates them, gets witness testimony, and fires them if witness or camera confirmation is strong. I helped get rid of a long-timer recently where you hear stories with no evidence. He got transfered to a shitty job with more people around due to poor work ethic. This time, there were 2-3 witnesses to his behavior that escalated in his irritation and we got rid of him immediately.
So, it happens both ways in my company. The thousands of women I've talked to from tons of companies also told me both happen: sexual harassment; people using fake claims including sexual harassment as a tool. We call it the "he said, she said bullshit." Fortunately, my bosses cultivated a good team where we deal with little to none of that stuff. I mainly hear it from others acting as a witness for them or developing strategy for trouble-makers on occasion.
Perhaps I'm misunderstanding your sentence, but are you advocating that you should fire the accused employee right away with no evidence other than the word of the accuser?
I think the key thing to do, as a manager, is to start by beliving the employee making the complaint. Don't tell them things like "Oh, you must have misinterpreted" or "was it really that bad" or "I am sure he didn't mean it".
You tell them you take their complain very seriously, that you are so sorry this happened to them, and that you will take action immediately. Then, you investigate. Shockingly, lots of harassers won't outright deny it if you ask them about specific behavior (don't come out and ask them if they sexually harassed, but ask them if they, for example, said these specific words that they are accused of saying); they won't lie because they don't think what they did was actually harassment, they think they were just flirting or being fun. You then take action, whether you need to fire the person, reprimand them, transfer them, demote them, etc.
And if the other employee said they didn't commit the rape, you should presumably believe them by default as well, right?