I've worked this kind of job when I was younger - I think "a lot" is overstating it.
There may be some people above the level working those kind of jobs but most are not really what you would called untapped geniuses. These are folk you can't rely on pressing a few buttons in the correct sequence when the situation is life threatening. Guesstimate : a lot of them are sub 100 IQ.
Educated people working in professions which select related to IQ get surrounded by other high IQ people they forget what the other side of the bell curve looks like - despite the liberal blank slate fantasies all people don't have the same potential, a big % is genetic/predetermined and those people are much more likely to end up in the low income bracket (income and IQ are highly correlated, and heritability of IQ is significant, and things like parenting are not other then being potentially detrimental).