People were very happy indeed with Microsoft products. Back when Netscape Navigator was better than Internet Explorer in all respects, people were very happy with NN too, and would have been happier if they could have bought Windows computers in which the software preinstalled by the OEM included Netscape. Do you know why they couldn't? MS told the OEMs "you put NN on your computers, you don't get any more Windows licenses at all".
People were also happy with the Java applets NN could execute, but MS made its own incompatible version of Java so that they wouldn't be cross-platform. Same with their version of web standards in IE.
All this is publicly documented by the courts, including the internal communications in Microsoft about it being a deliberate strategy to preserve Windows' monopoly. So, please, don't go up in arms to defend that cause, or imply that history made them justice.