Wufoo : A UI that Really Cares
viget.com
viget.com
I think support forms should have an Eliza program built-in:
"I have a problem with my email." "So how do you feel about your problem with email?" "Just fix the problem!" "Tell me more about fix the problem."
That aside, enquiring about my emotional state would annoy the hell out of me :-}
That brings to mind--is there anything similar to a web therapy service yet? I imagine you could train a Jabberwacky bot to do it.
Please don't overload the forms of your web apps. Add only the fields that match to the context.
I imitated it and the feedback from it is the source of daily amusement for me.