This comment smells like all-or-nothing thinking to me. The article may have a flaw of unspecificity which I think has resulted in bumping readers off of the writer's path of thinking, instead.
The article is educational, illustrating a short-term financially successful, legally questionable approach to disruption, pitting evolving norms against regulatory laws.
"Whining" is mere rhetoric, I assume from the commenter's perspective, since I cannot find that tone present in the article.
Instead, a flaw I think the article has is overlooking pointedly justifying why regulatory laws are necessary. It describes normalizing lawbreaking, and implies Uber is establishing a cracked foundation for its new industry. But the article didn't say that's bad.
Still, the article is valid in spite of it focusing on Uber: Uber pivoted after seeing and complaining about Lyft gaining an advantage. Unfortunately, why this is bad is undercapitalized by the article.