If there's something that is a high priority for you personally to see (such as OpenPGP ECC algorithm support), I would ask that you take the time to submit it to the ProtonMail UserVoice page [ https://protonmail.uservoice.com/forums/284483-feedback ]. That page is monitored and the feedback received through UserVoice is considered and strongly influential. UserVoice has a great end user application and clarification effect that is difficult to experience through interacting with users through e-mail or traditional forum comments.
I don't believe I've seen the Reddit exchange that you are referring to (I don't personally visit that site very often). If someone using an official company account was rude to you, I sincerely apologize.