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Comment by gt565k | Hacker News Reader

Why not call another Uber or Lyft?

"Their response: trip refund. Any way to publicize this incident?"

Sorry, but you sound like the kind of person that would start acting like your spine broke from a minor bumper to bumper accident, and try to sue for all kinds of crazy things.

Call 'em as I see 'em!

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Father had two cancer surgeries. Would be no big deal for me

Still doesn't change the fact that another Uber / Lyft would have showed up in minutes. I still don't understand your reasoning for wanting to publicize this.

There's nothing to publicize.

He called totally disoriented, not knowing where he was. I had to figure that out, had him to take pictures of the street signs, before I could call another Lyft. The drop-off was incorrect on the app. I think you have not dealt with sick elderly people enough.

ok, I suppose if he was dropped off at a random location, it is a bit concerning.

I think the police should have handled this though, it's not really Uber at fault here.

Why didn't the police help your dad? Just left him stranded...

You really don't think that Uber should do any background check, such as whether their drivers have suspended license?

The license could have been suspended after the driver had passed Uber's background check.

I don't believe you expect uber to run background checks every week/month on tens of thousands of drivers.

And most states don't have an API to run periodic driver license checks

I'm totally anti-Uber, but this could have happened with a taxi too. Actually, it is not strange (at least here where I live) for taxi drivers to do illegal stuff while driving the city.

And although I understand the OP situation, his "problem" is with society, not Uber. Shit happens.

To be honest, if he was that disoriented it sounds like your dad should have been calling 911 and not Uber. I have no idea how you could expect anything short of an ambulance with trained medical personnel to provide the requisite support that a mentally incapacitated cancer patient may require.

It might be better to ask what you had expected the outcome in this scenario to be?

Wait, your father had 2 surgeries and he had to take his own ride home? This seems really strange to me.

I had minor wisdom teeth removal surgery and my dentist told me I needed someone to come pick me up; no Uber, no taxi.

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