>> And when you have evidence of a pattern of wrongdoing, get the law involved.

Where do you go exactly? I left Wells Fargo because (among similar "errors"), the charged me $15 monthly for "Fees" which they would reverse when I asked them what the fee was for. I had documentation of them insisting it was just a one-time mistake for several consecutive months and then charging the fees again every month for months. But who's going to investigate Wells Fargo over a $15 "mistake" that they fix as soon as you ask them to?