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Comment by timsayshey | Hacker News Reader

This is exactly why when a new game comes out, I check to see if it is available on GOG.com before checking Steam. Thanks to GOG's DRM-Free policy, you can download and store the game installer. Not all digital distribution is bad.

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Try http://itch.io , too (Disclaimer: my company has uploaded games here). It's incredibly developer friendly and they host game jams constantly http://itch.io/jams

GOG's fake-refund policy of "work with support to prove the game opens" is illegal in Australia and probably most countries with consumer protection laws. They're no better at respecting their customers than Valve, they just misrepresent it better.

These days you can finish most modern AAA games in the time countries with decent costumer laws let you refund a product. Not to say that with GoG DRM-free policy, you could buy the game, download it, and ask for a refund in no-time.

I find GoGs policy a nice middle ground to Steam, on one side, and ruining their business as you suggest, on the other.

The assumption that anyone seeking a refund is trying to screw the company is how criminal policies at companies like Steam and GOG evolve. It's actually easy to identify the bad people while maintaining a legal and ethical policy for customers - two distinct groups.

FWIW, while it's not as convenient as at Gog, you can still play all your steam games where the publisher/Dev didn't add the drm. Most should then work by copying the installed files

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