Also-- aren't video games already an example of Software as an Experience?
Also-- aren't video games already an example of Software as an Experience?
Espresso made with poor quality coffee (bad roast, crappy beans, roasted too long ago, incorrect grind, etc) is going to be just as gross as diner drip.
Another thing to consider is: you can make drip manually, whereby you control the drip rate, total quantity, and water temperature. Not all drip is automatic.
Acidity is a big bugaboo for me and I tend to take my coffee as either mocha or with two cream, one sugar.
They were non-union and in a rural area where wages were lower. The price was lower than buying everything individually and the Big 3 saved lots of money on their very high labor costs.
What's to stop people from doing a roll up, buying a bunch of litle SaaS companies and offering a package that is a complete solution? It would be discounted of course like MS Office back in the day which killed off the category leaders like Lotus 123, dBase and WordPerfect.
That is a far more plausible scenario than what this guy proposes.
Also this, obviously: https://www.forbes.com/sites/stevedenning/2011/11/18/clayton...
There is a very slight product difference in any luxury experience. It adds to the experience after all. However this is meaningless in the overall comparison. You don't drink drip coffee anymore because you love the other experience. It's obviously not "gross" because you were drinking it just fine before you were exposed to espresso. Maybe at some point you'll become disillusioned in being a coffee snob and then go back to drip. It happens.
This isn't unique to you or coffee. You could say pretty much exactly the same thing about whatever brands/hobbies I'm into and I'd feel exactly like you do: that my preference was justified by more than pure emotional connection. In reality, our choices as consumers are 90% emotional, which is why advertising works so well after all.
Sometimes one just doesn't realize how crappy the previous version was until one tries the new one.
Beware over-training your ability to discern differences. Such subtlety might give you an advantage in some fields... or it might remove your ability to enjoy basic food and drink.
Espresso is as different to filter coffee as icecream is to milk. They're different products, made with different material mix and different processes, different roasts, different grind size, different bean choice. They're two different things.
An espresso can't be better than filter coffee any more than an apple can be better than an orange.
All of which is irrelevant to the question of whether it's just snobbery or not, which was what I was discussing.