How the failed deal with Waymo left Ford in the lurch
autonews.com
autonews.com
I'm thinking about the concept of 'frenemies' and jumping to some unsupported conclusions.
In tech you may have a turnaround of weeks or months for some products. In automotive, you may plan a new vehicle for 5 years and then in some cases produce it for up to 10 years after that, and then continue to support that vehicle for 10 more years.
Also, automotive customers do not support the idea of moving quickly and breaking things (excepting some Tesla customers).
This leads to relationships like 'frenemies' not making much sense in auto manufacturing. If you can't trust the other party to be there for years, you don't start a relationship.
Now the mostly baseless speculation: It seems that Mark Fields felt that Ford brought a lot of value to a potential Ford-Google partnership. I assume Fields though Google would understand and value that as well, and it seems that Google did not value that, leading to misunderstanding and frustration.
This is more understandable in software which is more disposable, but the same concept can still apply in other industries. It applies more in the research phase before development of the actual product.
Really, the only branch of industry where this kind of attitude makes sense is infotainment. Everywhere else - when there is money by paying customers on the line - it is as good as handing your customers to the competition.
Software is hard, and firmware is harder. Every modern car has computers to handle a number of very important systems (ignition, diagnostics, ABS, traction control, throttle, speed plate, and so on). Break-fix cycles are almost unavoidable in today's world. It happens with lowly kitchen appliances, and it happens with cars, trucks, airplanes, boats...
It's the normalization of failure that's the problem here.
R&D that is not willing to break things will stagnate.
Then you're out of touch. The whole 'move fast and break things' refers to production.
Breaking things only makes sense when the stuff you built is small enough to not matter much (it's a tradeoff, etc)
This is how entire industries get disintermediated.
Lived in Detroit most of my life. When discussed, the big 3's problems get brushed away irrationally.
But it's worse than the future catching up with the auto companies. I feel like the execs don't even know how to market to their customers.
Comparing Mary Barbra's unveiling of the Bolt to Elon's Model 3 was night and day. Elon had a teleprompter but he spoke like a normal guy about things he and I am interested in.
On the other hand Mary's speech was stiff and read word for word. They used early 90's cutting edge graphics in the background at one point. They talked about the history of GM which no one cares about. It felt like it was directed at share holders not customers.
A lot of ideas about how to run a car company will change. I'm not sure the big 3 will make it.
I do agree with you though that Tesla is far better at marketing.
https://www.forbes.com/sites/joannmuller/2011/09/19/ford-loo...
Elon Musk says he won't read speeches from a teleprompter [1]
[1] - http://www.businessinsider.com/elon-musk-spacex-2016-4
Google had the pick of the litter between all the top car companies. Ford just thought they were way farther ahead than they were, the 'leak' to the press certainly didn't help, and were too focused on making a deal to impress Wall St instead of treating it like a collaborative tech project, which clashed with Google.
Ford's business development totally failed because they didn't understand the 'customer', what Google wanted out of the deal.
From the perspective that Google was feeling out the top automotive companies, while Ford acted like they already made the biggest deal in the self-driving car industry - when they really hadn't, they don't seem too bad to me at all.
Even if it had worked out, a deal with Waymo would not have been a "serious plan". This deal only amounted to throwing money at a hype factory in order to gain credibility in an imaginary market. Waymo hasn't proven it's even on track to create a workable product in the next decade. Google in particular has a proven track record of having a very short attention span. They won't make a good partner in the long run, no matter what. Carmakers like Ford would be a lot better off playing the long game on this, focusing on building out practical semi-automated safety features in the proven iterative manner they know, and growing their own expertise in self-driving engineering in-house.
That alone makes google a risky partner for any serious automaker - they're better of as a partner to a leasing agency than a seller.
Google does launch experimental projects and does kill them off if they fail, but I don't see why you think this would be true with Waymo.