What stood out for me was this.
"We don’t think VR’s power is in simulating reality."
This literally flies in the phase of said reality, case in point flight simulation. Furthermore so many upcoming uses for remote controlling robots in space, large machinery in toxic places, the ability to help children with autism. I could go on. There are an extremely large amount of real value and real power in simulating reality exactly because it allow us to test hypotheses, train and remote control, furthermore any robot worth it's salt need to be able to simulate reality. In other words. The very basic premise IMO is flawed if they don't think the power is in that.
Anyway I certainly didn't want to claim they don't know how to do their research, just think that their premise is rather flawed if they really believe there is no power in simulating reality.