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Stories like this are why I didn't buy a Drobo. Instead I got a ReadyNAS NVX and have been incredibly satisfied with it. It's been rock solid so far and hasn't given me any hassle at all.

(Incidentally, Netgear UK are doing a "free 2 x 500GB drives" promotion until the end of June: http://www.netgear.co.uk/freedrives_nvx.php)

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I have also had a ReadyNAS (NV+) for some time and have been extremely satisfied with it. The device does not come cheap, and it isn't silent, but it is very capable, offers decent performance, and lets you access your data in a wide variety of ways (NFS, Rsync, AFP, CIFS, etc). It is relatively open as well, including allowing full root SSH login, and has various software add-ons as well.

Until an equivalent OEM product comes along that supports something like ZFS, the ReadyNAS is probably one of the best options available.

Also thrilled with ReadyNAS NV+ for all the same reasons, but especially to support Macs, TimeMachine, and remove WebDAV access.

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