I'm not assuming they're hitting Ctrl+C.
What I'm saying is the screen that says
VIM - Vi IMproved
version 8.0.567
by Bram Moolenaar et al.
Vim is open source and freely distributable
Sponsor Vim development!
type :help sponsor<Enter> for information
type :q<Enter> to exit
type :help<Enter> or <F1> for on-line help
type :help macvim<Enter> for MacVim help
disappears as soon as you enter insert mode (or really interact with Vim at all). If you're in insert mode, you don't see this. So if you see this, typing :quit will work.