> - If you buy an Apple laptop, and need a repair, they'll fix it if it's in warranty, regardless of where you are.
Not true. That is only for the iPhone. The Macbook has only national warranty.
Not true. That is only for the iPhone. The Macbook has only national warranty.
There are some country-specific restrictions- here in Mexico, they are unable to fix Apple products from other countries sometimes due to government restrictions; e.g., they were unable to replace my girlfriend's iPad screen at any price at the Apple Store since it was bought in the US.
Most of the stuff was not avoidable- image retention on the screen, worn out battery, defective motherboard, etc.
Unless policies have changed drastically I'd say you are wrong.
> Apple reserves the right to change the method by which Apple may provide repair or replacement service to you, and your Covered Equipment’s eligibility to receive a particular method of service. Service will be limited to the options available in the country where service is requested. Service options, parts availability and response times may vary according to country.
It sounds like you can get treated differently based on where you are.
Similarly if your power brick dies, you can't expect an apple store to carry power bricks for all possible outlets(especially with the iPhone style bricks that don't have removable prongs).
Still sounds like you'll get supported to that countries ability to support you.
I've travelled with Mac laptops since the Powerbook days and every single time it has been fixed in the country I was in. The warranty checks done on Apple Support make no reference to the country of purchase.
You may obtain service in the European Economic Area (EEA) countries and Switzerland without paying any shipping and handling fees. Outside this region, service options may be limited. If a given service option is not available for the Apple Product in such country, Apple or its agent shall notify you about any additional shipping and handling charges which may apply before rendering service. Shipping and handling charges will not apply in countries where Apple does maintain an Apple Retail Store or Apple Authorized Service Provider (“AASP”) (a list of current service locations is provided at locate.apple.com/uk/en).
IANAL, but basically this seems to say: (1) in the EEA you can get your support no questions asked, (2) outside the EEA you may have to pay S&H charges, unless there is an Apple Store or Reseller.
1. Even in the EEA, you may have to pay shipping and handling.
2. Where there's no representative of Apple (and I'm not saying there should be), can you really say "Apple service is available, you just have to pay shipping"? The reality is closer to "You will have to ship it internationally". Apple isn't "doing" anything here but accepting a package in a country where they have service locations.
https://store.apple.com/Catalog/Images/worldwidewarranty.htm...
Apple care is totally worldwide.