I bought a Surface Book on Black Friday and returned it a week later due to the number of glitches with the pen and the GPU.
For example:
For example:
I've spoken to people who sell products online on Amazon.in and other marketplaces. All of them accept returns and write off the losses on those as overhead of doing business.
http://www.gadgetsnow.com/tech-news/Amazon-ends-refund-polic...
http://www.amazon.in/gp/help/customer/display.html/ref=orc_h... — expand the laptop section and it says:
10 Days; Replacement only
Not eligible for return if the item is "No longer needed"
I've confirmed this with Amazon. You may have been successful, but nobody should buy a product assuming they can return it, when the policy says otherwise.
Try walking into a random shop and asking if they permit returns.