In the article he implies that Uber Eats has a poor retention rate compared to the local competitor.
Regarding why people apply in the first place. Uber is basically a household name around the world, so they can attract a lot of applicants. There's also little insight into the working conditions and comparisons to competitors. And the sales pitch is very misleading; you're told you receive weekly payments and how much you can expect based on weekly hours, except they don't mention you're quoted a monthly figure unless you clarify.