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As a full-time remote person (at IBM, ironically), I personally hate using the phone - however, video/voice call via Slack or similar is totally fine. As far as I'm concerned, a decent headset is the #2 requirement after a good internet connection when it comes to working remotely effectively.

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What's the difference?

(It would typically be initiated the same way, e.g. via a Slack question if they are ok talk on the phone. If there's no reply and it's blocking other stuff; yeah I am going to place an actual 20th century phone call.)

Picking up a phone is interrupting as hell for me.

Clicking the green button on Discord or a softphone is not.

Seriously? What is the difference? Telephone handset vs headphones?

Please don't startle the millennials. They are unique snowflakes.

;)

It's just ridiculously foreign and breaks my train of thought. No idea why, just a mental thing.

I have never used a physical 'telephone handset' (and don't have a desk phone)

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