The Anatomy of a Large-Scale Hypertextual Web Search Engine
infolab.stanford.edu
infolab.stanford.edu
IIRC Google didn't mine its logs to analyze user behavior until a few years in, which means that their Brin's and Page's assessments that BackRub was returning better search results was entirely subjective, in the "it's just common sense" way:
> For example, we have seen a major search engine return a page containing only "Bill Clinton Sucks" and picture from a "Bill Clinton" query. Some argue that on the web, users should specify more accurately what they want and add more words to their query. We disagree vehemently with this position. If a user issues a query like "Bill Clinton" they should get reasonable results since there is a enormous amount of high quality information available on this topic. Given examples like these, we believe that the standard information retrieval work needs to be extended to deal effectively with the web....
> While evaluation of a search engine is difficult, we have subjectively found that Google returns higher quality search results than current commercial search engines.
Currently, the predominant business model for commercial search engines is advertising. The goals of the advertising business model do not always correspond to providing quality search to users. For example, in our prototype search engine one of the top results for cellular phone is "The Effect of Cellular Phone Use Upon Driver Attention", a study which explains in great detail the distractions and risk associated with conversing on a cell phone while driving. This search result came up first because of its high importance as judged by the PageRank algorithm, an approximation of citation importance on the web [Page, 98]. It is clear that a search engine which was taking money for showing cellular phone ads would have difficulty justifying the page that our system returned to its paying advertisers. For this type of reason and historical experience with other media [Bagdikian 83], we expect that advertising funded search engines will be inherently biased towards the advertisers and away from the needs of the consumers.
Well, yeah. Money talks.