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yes we are having an outage. we are working on it.

Messages are circulating on social media that it has something to do with a datacenter fire. I assume this is not the case?

Will you publish a post-mortem?

Please do, I would really love to know the details.

Down in Argentina. I wonder if they lost their credentials to update this account: https://twitter.com/wa_status updated 2014. lol

https://thenextweb.com/2017/05/03/whatsapp-is-down/#.tnw_9iO...

SoCal down. Also, neat website: http://downdetector.com/status/whatsapp

What seems to be the official whatsapp status on twitter is silent: https://mobile.twitter.com/wa_status

Their subtitle "We are working very hard to make this twitter account irrelevant." is quite apropriate if they don't use it (;

Just kidding, I love Whatsapp and just saw the talk on Startup School and loved it.

I wonder if WhatsApp's infrastructure is still built on Erlang.

https://www.wired.com/2015/09/whatsapp-serves-900-million-us...

It's impossible for them to migrate away from it today _silently_

The question is "What is their status with their setup today: Want to keep Erlang or migrate to Go/Java/Rust"

Anyway... Erlang is considered to be the/a main reason for their success bcs it keeps out the mediocre Java-Developers

Looking forward to the post-mortem on this one.

Down in the UK

It is coming back in Brazil, already.

Interestingly, their Status Twitter account says "We are working very hard to make this twitter account irrelevant.". As it has not been updated at all today, I'd say they have accomplished it.

https://www.thereportertimes.com/technology/whatsapp-down-br...

Bolivia, SA, down as well. Hope to read the postmortem soon. ^^

They don't seem to have any sort of status page nor direct contact with their ops team.

In Settings - Help - System Status, you can check the status

For past one hr. It said everything is fine. Now it's saying there's a problem.

Not working here in South America either. Just check Twitter.

Is there an official WhatsApp status Twitter account? I cannot find one.

https://twitter.com/wa_status

Last updated 2014.

I like how it coincides with release of new features for Allo. :)

Signal user

Back in Edinburgh, Scotland. But I still can't message a few people -- the messages leave my phone (single V).

It's down for me in Berlin, Germany.

Same in France (since about one hour)

They have a Twitter account for outages that hasn't been used since 2014.

Down in Edinburgh, Scotland.

Down in The Netherlands.

Back online in US (Bay Area). Waiting for the post-mortem now.

Uh, Spotify down too in France. Looks like a bigger issue ?

Has WhatsApp done post-mortems in the past?

Down in Jamaica its Like an #alieninvasion

Down in Bonn, Germany. Me and my friends

Seems to be back up for me in AU.

Back Up In Morocco For Now

down in Portland, Oregon

Down in the SF Bay Area

Down in Spain

Edit: not it's back up

Down in Montreal Canada

Any Post-mortem Yet ?

Back up now in Brazil

Down in Puerto Rico

Down in US-Detroit

Down in Indonesia

Down in Portugal.

Down in Argentina

Down in Nigeria

Down In MOROCCO

Down in Brazil.

Down in Jamaica

Down in Belgium

Down in India.

Down in US-PHX

Down in Italy.

Down in Boston

Down in Italy

Down in Peru

Down in CA

down at Bangalore, India.

down in Bangalore, India.

down in Monterrey Mexico

Chihuahua Mexico too

DF also

down in Switzerland

What really stands out during this outage is the excellent communications strategy to keep their user base informed.

down in CA

Down in Hull.

Down in Dunscroft.

Account created a day ago. Is it really Jan Koum?

I believe so.

We detached this subthread from https://news.ycombinator.com/item?id=14260565 and marked it off-topic.

From what he says and from the karma going up the account seems legit

We can't expect him "to tweet his HN-Name" for verification. He could, though I expect him to have strong opinions on things in general (leading to quickly reject a lot of (wrong) paths)

My point was, the account was taken by someone a day ago. And I am pretty sure Jan Koum would not be commenting on HN article at the time of a massive outage in WhatsApp. It may be him, but very unlikely. My 2 cents.

He should be busily working on resolving it

Or doing the PR part

(Which is talking to ppl on HN ofc ;)

Is WhatsApp down?