In Virginia, Henrico County, which surrounds the City of Richmond on three sides, petioned the US Postal Service in 2008 to allow 'HENRICO' as an acceptable label for affected ZIP codes that were used on its territory. Establishing a shared identity was a factor, but so was the fact that in some cases collected taxes were misappropriated to the wrong jurisdiction on account of a label lookup from the mailing address [2].
[1] https://en.wikipedia.org/wiki/Unincorporated_towns_in_Nevada [2] http://www.henricocitizen.com/index.php/news/article/address...
In places like Montgomery County, MD (which doesn't have incorporated individual towns) it would be very confusing if all the mail had to simply be addressed to "Montgomery County" despite the fact that almost everyone refers to its individual unincorporated areas as if they were actually separate towns.
Mail sent to the zipcode for my "town" won't make it to me at all (due to some postmaster dispute going back 40+ years).
This fact in combination with Comcast's habit of auto correcting zip codes to match the town got my internet cancelled once when the paper bills stopped coming and I failed to keep up on calling to find out why and re-correcting their corrections.
We used to be able to include letters that failed address verification in our mailings, and a substantial portion would still get delivered. This was because the postmaster or the person sorting the mail would recognize errors the computer couldn't and put the letter in the correct bin.
Now if you want to get mail, you need to use your correct mailing address. I get a lot of angry calls because people aren't getting letters, but there isn't much we can do if the person put down their street address in a town where all the mail is delivered to a PO Box.
I'm not saying that is what happened to you, but it's ridiculous how many people stubbornly insist I put an address that is for all intents and purposes fake, when they have a perfectly valid mailing address. I'm not taking sides in these disputes, I just want to get the mail delivered.
They can be synthesized into areas, but they aren't designed as areas or intended to be useful for spatial analysis.