What is the benefit of using a yaml format as opposed to the ubiquitous bind zone file format?
In order to make it possible for anyone at the company to make PRs, not just SRE team members, we had to minimize or eliminate the learning curve and YAML was the best option for that we could think of. In the past those 75 PRs would have instead been issues asking an engineer on the infrastructure team to make the changes. It's been a huge and positive shift.