Why ‘mobile first’ may already be outdated
blog.intercom.com
blog.intercom.com
However, in India, there is a large portion of users who don't get a dedicated computer. Not IT households generally share a computer while each of them uses his/her phone for stuff like shopping, booking tickets, etc. But again these are low to medium income households. Most of the premium customers have all the devices at their disposal.
I am curious to know what is your experience.