Ask HN: Thoughts on idea...

After spending some time looking at different CRM software options, I very much felt that individual freelancers, or even small web design teams, we're largely being left out of the current software offerings. They all, for the most part, seemed to appeal directly to very large businesses in which collaborating and talking to each other was not that easy or aimed specifically at (traveling) salesman who need to maintain a gazillion different contacts/relationships.

It got me thinking about a CRM created largely with the freelancer in mind. Users create a form of sorts to embed on their site, potential clients then fill it out and it's funneled and organized in the app. I think this could be a really great tool, especially for people who get a lot of requests.

I'm mainly wondering if:

1) Do you think this is a good idea or does email suffice in managing new and potential clients?

2) Can you think of any other features to go along with this idea that would also benefit freelancers (besides the obvious ones like invoicing and time tracking as those two spaces are very crowded)?

3) Would you pay for a tool like this?

And also, on that note, what about a workroom of sorts (similar to Elance) where you can pass back and forth all communications?