Startup School 4: Office Hours
startupschool.org
startupschool.org
It's all about balance. In the first year or so you can afford this but later on you definitely should make room for non-user visible items on your roadmap otherwise sooner rather than later you'll find your development stagnating due to mounting technical debt. And just like real debt there is an escape velocity element there: too much technical debt and your progress will slow down to nothing while your competitors are still moving forward (provided they do a better job).
This is a real risk, one I've witnessed in several start-ups over the last couple of years. Fortunately, once identified it is relatively easy to get moving again but it can really creep in unseen.
See a live example here: https://kitsu.canny.io/feature-requests
Homepage: https://canny.io
The office hours was a great experience! We got valuable advice, learned where we were weakest, got experience with public speaking, and it was free marketing. Would love to hear what y'all think.
Back-end: NodeJS, Mongo, running on AWS
Happy to elaborate if you have questions andrew@canny.io
So, takeaways:
1) We found an invoicing system that's compatible with Stripe Connect, so we're working on completing a first project this week.
2) We're focusing just on code for now, rather than design and code at the same time. We want to partner with some open-source project maintainers with the goal of helping them earn money and build a job ecosystem. Our first Moonlight projects have been through my own open-source projects (github.com/staffjoy). If you maintain an open-source project, we'd love to talk about how we can help you create jobs around your project - please shoot me an email philip at moonlightwork.com.
BTW, all 3 interviews were great. Lot to take in - you guys probably have had butterflies in your stomachs.
The interviewers are experts at office hours, but the interviewees are not. I think it would be interesting to see a) startups ask more questions in their responses rather than make assertions, regardless of whether they are "sure" they have the answer b) have a mechanism of action; for example, stop developing x and start getting revenue -- because otherwise nothing will be learned. Then follow up in a couple weeks to see results iff they decided to act on the advice.
As I'm watching it, Canny seems neat, but can't seem to find the product anywhere.