>The contract allows the airline to deny boarding involuntarily in case of overbooking. But that’s not what happened; the airplane wasn’t oversold. And Dao wasn’t denied boarding.
Every article about this story needs to repeat this line.
Every article about this story needs to repeat this line.
I'm not justifying United's actions (or that of the police)...just saying that Dao unfortunately probably wouldn't have a legal argument against being asked to leave.
Most airline employees to use it as meaning until the doors are locked