Why government websites suck so much, according to Obama's White House Webmaster

If governments started producing things, even as simple as websites, that had great user experiences and were actually really useful, then that could dramatically change people's perception of government. That, in turn, would lead people to support funding programs that are often deemed "wasteful."

Of course, those who are philosophically opposed to government doing anything will oppose making it useful. Just as efforts to make filing taxes automatic failed.

An interesting perusal: https://www.itdashboard.gov