Hello there, congrats for the launch!
I have a question regarding your back-end: What speech-to-text service are you using to transcribe calls?
I'm guessing that it is powered by one of the major players in the field (Nuance, Google's Speech API, etc) and I would like to know which one you ended up selecting.
I'm developing a service myself (on an unrelated field) that uses speech to text as one of its cornerstones, and I'm still trying to decide which service to use, so your experiences while selecting one may be of use.