The idea that, in any situation that goes badly, exactly one actor must be at fault and all others blameless is distressingly common, but clearly wrong.
So remind me again why we are exclusively lynching United and not potentially other bad actors (passenger, security personnel)?
When I say "lynching" I don't mean it literally. I just mean groupthink mindless bashing. Just look at /r/videos over at reddit. It's just a poop-slinging contest at United. If you even mention that the security guards or passenger share part of the blame, you'll get downvoted to oblivion. Same thing happened before with Michael Brown and Ahmed Mohammed. If you went against the hate, you got burned. Right now it's "cool" to bash United so everyone is jumping on the bandwagon.