I agree with you in general, but their recent communications mostly serve (to me anyway) to demonstrate how wrong their original communications were to begin with. For instance, I vividly remember a "Works with all phones" tagline plastered everywhere. Intellectually I knew that claim to be ridiculous, but seeing their recent compatibility table (http://help.wakemate.com/faqs/phone-compatibility/supported-...) somehow drove home to me in a new way how wrong their original claim was (I was thinking something like iPhone, Android, WebOS, JavaME. The new page promises support on about a third of those platforms.)

So while your point of "Better talking than not talking" is ok I guess, I think it's perfectly fair to feel betrayed on a couple of levels by the way they've handled themselves in the past, and being honest about it now doesn't absolve them of the way they handled their launch.