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Not sure whether they have implemented the Toyota system where anyone can stop the production line to fix a problem. With their rush to fulfill production, quality might suffer initially.

They have a ramp up period [1], so I'm pretty sure they expect production issues. All car manufacturers have problems with the first ones of a new model rolling out of the factory, and I don't think it'll be any different with Tesla.

[1] https://www.bloomberg.com/news/articles/2017-03-27/tesla-mod...

I wish they acted like Apple in this regard.

People can understand and deal with having products sent in for repair, but only if you treat the issue of customer service professionally.

Yeah, getting their quality control up to spec is really going to be the big question.

The Model 3 will really answer that - if they fail with the Model 3 it's pretty much game over for them - at least as a big time manufacturer.