Hacker News Reader

Honest question: how is Canonical making money in the cloud with ubuntu?

Everytime someone installs an image with 'Ubuntu' in the name the cloud provider has to pay Canonical? Or what else could be the main revenue stream 'in the cloud'?

View on HN

Short answer: Enterprise bosses like support contracts, because it covers their asses. You can basically ask the same question about redhat.

I can imagine this now, but how did they get to this point? I mean RedHat was a small unknown company then probably no one would have bought a support contract from them or at least the prices of these contracts were tiny.

I pay for a RH support contract... and it's a ripoff, if you ask me. Unless you're a MASSIVE company spending MASSIVE dollars... response time is slow. The turnaround time for a simple issue was like one question and one answer every 24 hours. It took me almost a week to get a simple registration issue worked out.

The #rhel channel on FreeNode was WAY more helpful in terms of skill and response time, and that was free. :/

I want to pay, to support them, but I'd like it to be worth it. Currently, it's hard to see where it is.

Reply on news.ycombinator.com