Are you sure you meant "open source software" not free software?
Are you sure you meant "open source software" not free software?
The difference is that Atlassian sells plenty of proprietary software and add ons too, while the only proprietary software that Red Hat sells comes from recent acquisitions (e.g., Ansible Tower), and it is all in the process of becoming open source.
Red Hat has a great track record for open sourcing software from companies that they acquired.
Then it is not open source. Open source has a strict definition, from the OSI.
(I'm not sure if it's still a Service Mark or not, though it was at one time.)
It is a bit tricky here. Based on the situation, the same software can be some times be open source AND free software, or open source only (ie, not free software).
Eg: Linux kernel. When it is run on your computer, usually it is open source and mostly free-software (linux-libre would be fully free). When it is run on your router, they (vendor) shall give you the source code, but may not allow you to modify it. This is violation of freedom 1 (The freedom to study how the program works, and change it so it does your computing as you wish). Then it won't be a free software, but just open source. You can't even confirm whether the source code they gave corresponds to the binary run in the router.
The fact that you won't get official updates after a trial period (or if your subscription runs out) isn't against the principles of free software. As a user, you still have the source code and have the freedom to maintain the distribution yourself (nobody does, but the freedom is still there).