but I can't say the same with Twitter, if you see my twitter page, I use it only to tweet to nasty companies who keep pestering me with SPAM text messages despite my DO NOT DISTURB feature!
For me, twitter has relegated it's position to become the tech support medium, I really do not understand why they do not make this a feature. A friend had got a counterfeit phone from an Indian ecommerce site, he found out after a month, after calling the site, they said "sorry, 7 day return policy", I put that on twitter, one month later, he got his money back.