Ask HN: PivotalTracker is free, does that make you nervous about using it?

4 pointsrubyrescue3 comments

We use Pivotal for a number of projects; every startup i meet seems to be using it. Nobody seems to talk much about contingencies as there's not really an SLA - or at least anything legally enforcable... It's not that I don't trust Pivotal Labs, but it makes me wonder if there's not a business opportunity - clone Pivotal, charge money, provide SLA, profit... thoughts?

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There's a reputable company behind it - I'm not so concerned. A major project (+$1M product budget), should probably be exporting the data regularly though.

Agreed.

Plus, it's something they use themselves and is crucial to their project management process. Their clients are encouraged to communicate tasks with the engineers through the Tracker.

It's a utility (for us and them). I'm not concerned.

Pivotal makes me nervous because the usability is horrid (as I've outlined in various other comments) and I wish more companies would use proper tooling - at least those where I get involved as a contractor.

Other than that, no.

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