If I hit a bug in the NFS code on FreeBSD, I open a bugzilla issue first, but get the attention of Rick Macklem. If I hit a bug in the posix shell, I contact Jamie Gritton. If I hit a bug in the VM subsystem, I want to talk to Konstantin Belousov. A weird timekeeping issue? Most likely our resident Time Lord, Poul-Henning Kamp. A C conformance issue? Presumably David Chisnall. Even our compilers have patches required for our codebases, so we have compiler maintainers. If I hit a bug I have a team of people to reach out to.
All of these people have a vested interest in bugfixes and maintaining the code within our supported releases. You do not have this luxury in the Linux world. At best you can hope you have a support contract with RedHat or someone who can pay a competent employee to figure out how to fix it if upstream refuses to get involved.