https://www.beeminder.com/faq#qcoi
But maybe the best way to refute that is that we've been around 5.5 years and our long-term churn (not counting short-term churn of dabblers which is embarrassingly high cuz Beeminder is super nerdy and intimidating-looking!) is only 2%/month.
PS: Huge thanks to enoch_r for the beautiful testimonial!