Other banks relying on this third party will also be down. Actually happens all the time. Banks are very good these days at not losing your money but nothing else is guaranteed to work.
Monzo is actually slightly better in telling people. I even got a push notification earlier saying the service was down, which a normal bank won't (or can't) do.
Couldn't agree more. Plus, soon they'll have built their own infrastructure and this kind of thing will be less likely and at the very least easier to deal with.
Banks can do it, they have your phone number to message you.
They don't have a status page, though.
Doubt the folks outside of HN is much interested in reading websites.
They are interested in the modern (phone) app-y nature of it all though. So much so that Monzo has stated repeatedly they won't offer a web app at all - the one major thing I dislike about it.
They could do it, the problem is would they? The most I've seen with major outages at major banks is they end up on BBC News which is easily ignorable
None of the actual banks I use are having any issues. One of the most important things a bank can do is give you the ability to make payments.
In this case, the fact that a 3rd party going down will stop this core functionality is horrifying.