Frustrated Snap Social Influencers Leaving for Rival Platforms
buzzfeed.com
buzzfeed.com
This is mind-boggling and scary. I simply can't understand how "social influencer" is a career. This person gets paid a full-time equivalent salary for... mentioning products to a bunch of Snapchat accounts following him because... he has a lot of followers, which is because... ??? Am I just having a senior moment here? What am I missing? Why does anyone care what this random guy says and why do companies think having this person shill their products has any marketing value? This reminds me of famous people who are famous simply for being famous. Has everyone just gone nuts?
This is like the 3rd or 4th oldest profession. An outgoing person has a conversational style that, combined with a media delivery platform, people actively seek them out. Think Oprah Winfrey here. She "connects" with people and she had a talk show that delivered that connection. People tune in and listen to what she says. Groups of people start adding "did you see what happened on Oprah?" to their conversations and that creates a bit of a tertiary effect where third parties listen/follow in order to having something they can relate with. Sort of "Everyone gets their arrowheads from zog, not only does he knap a mean flint that won't break hitting even the hardest bison, he knows everything that is going on around the campfire and has great stories."
While I wouldn't equate the two in what I perceive as value, I think conceptually the two are the same. Oprah has been around much longer and reached people through TV. For young people now it's social media. That they may not carry any relevant interviews, social discussions, philantropy, etc is unfortunately secondary.
A little research. Poking around I see "Family Guy" has been pulling, say, $250k for a 30 second spot. They've got, say, five times "Morning Joe's" ratings. So let's say "MJ" gets $50k/spot to access (influence) their 500k viewers. Super rough numbers, to reiterate, but I bet it's of this scale given what the hosts make.
So.
$80k doesn't seem that out-of-line to market directly towards a very narrowly defined demographic of that size. If you can accumulate such an audience, it's probably reasonable to compare your impact to that of a moderately popular TV show. And if you can make that impact with basically zero overhead... Well. Seems reasonable that you'd be raking in some cash.
Just having the TV on doesn't really mean that the people are watching, paying attention, or even in the same room. (for an example, my folks insist they can't fall asleep unless the TV is on in the background, with my mother and aunt joking that the Law and Order theme song is a lullaby for them). That certainly would be more in line with what the Snapchat audience is like.
Advertisers are well aware of this and seem pretty contented with that fact, and have devised some real-world tactics to better get their audience's attention.
> why do companies think having this person shill their products has any marketing value?
Because it is incredibly obvious that it does have value?
> This reminds me of famous people who are famous simply for being famous.
Almost every "celebrity" is primarily famous as part of a self-reinforcing feedback loop. Tom Cruise doesn't earn the paychecks he does because of his unparalleled ability to convey the subtle interplays of emotion. :)
> Has everyone just gone nuts?
The only interesting question, I think, is why people follow Platco on snapchat; everything else follows. I've never heard of him before, but I am familiar with the concept, and the answer is probably because he's funny, engaging, attractive and/or relatable to his audience. No different than any other celeb.
I'm not calling bullshit on you, but I'd love to read more about this.
> Famous Roman gladiators, who also attained celebrity status through specialized types of fighting, were known to endorse products. too; some of these endorsements survive in ancient frescoes and wall graffiti. Ironically. the makers of Gladiator downplayed this historical angle on the assumption that modern audiences would not believe it.
Hmmmm...
Medici's sponsor art, get flattered. It's been around, just not at scale.
The first newspaper adverts for goods were patent medicines (think, basically, Viagra of the 19th century), starting about mid-century. As the factory method came online, and it was possible to cheaply and rapidly transport goods throughout a country on rail, the problem of creating a market for those goods, as well as identification (branding) arose. Hence advertising.
There's a good brief summary of that transition in Hamilton Holt's 1909 book, Commercialism and Journalism (also speaking to the problems of influence within media and journalism). In particular, the 30x growth of the periodicals business from 1850 - 1905, which Holt attributes principally to advertising (though he gives other factors: improved mail, cheaper paper, faster printing, literacy, as well).
Don't worry, I'm sure we'll all get there at some point. But yeah, you're having a senior moment. They are entertainers. They become social influencers because people enjoy watching them. It's no different than a street magician or a busker at scale.
you mean the $200bn+ advertising industry? yes, that. separating entertainment from advertising isn't as easy as you'd think.
And why still call them street magicians then? Why not marketers? You don't call people who make advertisement spots filmmakers like you would call Hitchcock a filmmaker, and you wouldn't call those who write "copy" authors like you would any of the ones serious authors aspire to. But most importantly, you don't call someone who sings loudly to distract someone so another person can pick their pocket a singer, you call them an accomplice.
http://www.recode.net/2014/2/26/11623998/a-long-tail-of-whal...
Consumers do not like advertisements in the form of banners and popups. They don't like commercials for a product unless it is ironic.
There is a lot of utility in having someone with a lot of followers merely using something and enjoying the existence of this thing in their life.
Nothing new here, just new ways to reach a collective more efficiently. An industry - that relied on movie stars too heavily that missed where people are getting information - is simply adjusting where the deal flow goes.
why do companies think having this person shill their products has any marketing value?
People buy the products he mentions? It's pretty easy to measure these things, and it works really well.
Something psychologists, sociologists, and advertisers have known for a long time is that your behavior is heavily influenced by the people you interact with. If your friends all started getting in to a new TV show, you'd probably start getting into it too. If your friends are mostly Republicans, you will be more likely to be a Republican. This is kind of obvious, but it extends towards more commoditized things as well. If your friends all use iPhones or have Beats, for example, when it comes time to buy a new smartphone or headphones, you are more likely to buy an iPhone or Beats.
Within the past 10-15 years, two very important things happened. First, social networks became almost ubiquitously popular among many demographics. These networks are able to collect large amounts of data on their users' behaviors and preferences. This allows for personalized advertisement, which uses this data to determine the value of showing a specific advertisement to a person; this is the second big thing.
An innovative idea came in extending the concept of friends influencing purchases to social networking: when advertising to members of a social network, you should not only consider the value of a sale to an ad target, but also the expected value of the sales gained from that member influencing other members [0]. This was further formalized in 2003 by presenting the problem as follows: create a graph with vertices representing social network members and edges representing probabilities of one member influencing another to buy a product via influence propagation [1]. If you are only allowed to target k members of the network to influence, how do you pick the k members that will maximize influence propagation? Although this is an NP-complete problem, good ways to approximate might be to look at max degree vertices, or to generalize, vertices with neighbors (with neighbors with neighbors with neighbors... etc.) with lots of neighbors.
So this gets back to why someone can be paid to be a social influencer. First, a social influencer is a real person with "real" connections to the people that are connected with them via a social network, so they are likely to influence those they come into contact with to buy new products. Secondly, because having both quantity and quality of connections within a social network enhances the number of people you can reach, you want to look at people with high engagement and high number of followers. These people are able to influence a lot of people to buy products, so they get paid to do so.
[0] http://homes.cs.washington.edu/~pedrod/papers/kdd01a.pdf [1] http://www.cs.cornell.edu/home/kleinber/kdd03-inf.pdf
(That's the third person plural you, not you specifically as an individual, mirmir)
Discussions over "selling out" go way back in the music business. And somehow it doesn't matter too much even if it's really obvious and insincere, the product still gets mentioned and works its way into people's subconscious where purchasing decisions are made.
These 'social influencers' are great for marketing, because they allow you to reach a demographic — indirectly, so it all seems sincere and authentic — that is notoriously hard to reach via traditional channels.
As an aside: it seems very rational to pay social influences. I'm not entirely sure which pop-sci book it was (something I must have read on the train) but there's an interesting section on this in iirc. "The Tipping Point".
he had a good thing going, but it's coming to an end
That's scary.
As noted in the article, Snap's expressed strategy is to focus on your closest friends, not "influencers". But their user growth leveled off when Instagram cloned them. I noticed a swift migration even among my friends from Snapchat to Instagram. These were experienced Snapchat users, and they migrated mostly to Instagram because they reach more friends there. They are not "influencers", but they do care about reaching all their friends with their stories, and Instagram has a larger network. It seems to me a lot of regular people do actually care about reaching a few hundred "friends" with their stories, not just their closest.
This guy is either jealous or upset that the Snapchat founders didn't pay him off to keep quiet in the lead-up to their IPO.
Did you forget where you are? This forum is hosted by a VC firm.
I'd love to know what was going through his head. "Sure, they're probably all just sitting around killing time, they'd love an unexpected visit in the middle of their work day"
- As mentioned in the article, I believe Snapchat is trying to differentiate itself from other social networks that have these almost spam like influencers who constantly plug the companies that pay them. I see this as a good move on Snapchat's part. For the influencers themselves: over time people start to notice that many of your posts are simply plugs, and you become less interesting.
- I'm sure Snapchat would much rather see that money (the money being paid to these influencers for product placement) go to them in the form of real advertisements, rather than to the influencers. By supporting them with additional features/tools to measure engagement and connect with followers, they would essentially be justifying this activity.
- As someone who uses Snapchat daily, and knowing hundreds of others who do as well (I'm a college student), I don't believe that influencers are as big or important on Snapchat as they are on other social networks. The majority of content people come to Snapchat to see are created by their friends. Hypothetically, if all of the influencers disappeared off of Snapchat, I don't think it would have very much of an impact on Snapchat's users.
- Influencers primarily only use Stories on Snapchat to entertain their followers, which is just one part of Snapchat. There are still 1:1 and group chat Snaps that are sent amongst friends. Influencers by a large majority don't use the latter two features to interact with their followers. 1:1 and group chat Snaps between friends are still very heavily used features of Snapchat.
- As another commenter mentioned, Snapchat does not have a discover/explore section like Instagram and other social networks do. This makes it harder for influencers to gain new followers on Snapchat who don't know them already. Because of this, I don't see Snapchat as being the right place for influencers to start out with.
I think this article overestimates the importance of influencers on Snapchat. Yes, what is said in the article could very well be true, that influencers are upset that Snapchat isn't giving them the time of day. But I don't see this as a bad thing, or as something that is going to have any impact on Snapchat as a whole. The suggestion that the author makes about this possibly being problematic for Snapchat as it was for Vine is simply not the case. Vine was the perfect example of over-reliance on influencers and their content to keep Vine alive. Just my two cents.
Plus, Snapchat has never been about "creators" anyway (there's no discovery, for one), it's about your close circle of friends. Sure it's fun following like Dj Khaled or something, but most snap views and snap sends are from people to their friends.
Somehow it has become a platform where fans interact with public figures. You could argue Snapchat is a strong platform as it's gained traction even though the user needs the extraneous (and sometimes difficult) step of finding the username of someone they want to follow.
The article might be clickbait, but it looks pretty good relative to other Buzzfeed "pieces" I've seen before.
This is just anecdotal, but the people I know who use Snapchat a lot mostly use it for following celebrity accounts or the other people they don't know personally. There's much more content there to consume than their friends can generate and it becomes the majority of their stories.
Also... 'senior moment'? Part of HN's culture is that we respect our seniors. That's important—I know from my own experience how rare it is to find good mentorship and how deeply we need it. HN goes some measure toward filling this gap—just to a small extent, but we'd like to see that grow. So that's something you're particularly not allowed to fuck with.
We detached this comment from https://news.ycombinator.com/item?id=13779105 and marked it off-topic.
Anyway, Snapchat just got Donald Trump.[1] They don't need this guy.
[1] http://www.nbcnews.com/tech/social-media/trump-snapchat-pres...
I do. I presumably came to read the article, not the injected ads you paid to put in front of me.
Your objection to advertising is fine, but you do know that's not a definition of the word "spam" anyone else is using, right?