There may be a premium associated with an absence of human interaction in a task. I'm sure many people would pay more for a robotic cleaner per unit of effectiveness than they would for a human cleaner, just from the perspective of privacy.
There may be a premium associated with an absence of human interaction in a task. I'm sure many people would pay more for a robotic cleaner per unit of effectiveness than they would for a human cleaner, just from the perspective of privacy.
However, interestingly, there also seems to be critical threshold (different for every task) beyond which the opposite urge takes hold. Take, for instance, customer/technical support hotlines. The feeling of, "Please just let me talk to a human..." In that case there's a premium on the presence of human interaction. It almost seems like an "uncanny valley" of technological problem solving. In other words, machines are useful but usually brittle. Humans have a flexibility and creativity which won't be easy to replicate.