That seems suspect. How much does it cost to heat and cool a McMansion in dollars? I live in a 2000 square foot 75 year old house and my utilities are very reasonable.
I just did the math with my past bills and, amortized, I spend about $200 total on utilities a month. That's water, electricity, and oil. I have no special upgrades to my house. It gets fairly cold here. I have the aforementioned 2000 square foot (which I consider big) 75 year old house. I keep the heat on 68 when we are home. It gets hot in the summer and we use window air units.
My grandma's house had exactly the same problem, the roof was rotted and actually had a hole in it, you could see the outside from the inside. She didn't have the wherewithal to get it fixed though, unfortunately. She would just put down buckets to catch the water when it rained.
All houses need regular roof maintenance!