So far I've had to:
- Fill out an online credit application form, which among other things ask me what year I started my last job and converted that to "years and months" but was off by one since it appeared to be doing math as if the current year is 2016. That was at one particular web site.
- On another web site, I was then able to e-sign about a dozen documents. However, about half a dozen documents I had to print out, sign, scan, then upload to a third web site.
- One of the forms had an error, so I received an email from a mortgage officer that read "You've received an encrypted message from XXX@financeofamerica.com. To view your message Save and open the attachment (message.html), and follow the instructions. Sign in using the following email address: me@example.org". This comically required me to register with live.com so that I could read the actual email and reply with a corrected version of the form via an outlook web interface.
- Yet another mortgage officer contacted me for additional forms, these were sent as PDF attachments that I had to print, sign, scan, and email back (over regular email this time) as further attachments.
- There is no online site I can use to track the progress of things. I just have to call or email periodically.
- The forms as you might imagine are a mix of ancient government mandated forms and sundry other requests that are from the loan company's underwriting department.
On a semi-related note, I also just rolled over a 401(k) which was also unable to be done electronically. The old 401(k) institution overnighted me a check which I had to combine with a form I printed out from the new 401(k) institution, then I had to overnight those to the new institution. 3+ days of lost market gains.