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Looking from the outside in, it seems the problem is with management. I have never worked at Google, but I know many people who have. None of them have said positive things about their managers. Obviously this is anecdotal, but I see little reason to believe otherwise.

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One big thing here is that Ara was part of ATAP which was acquired from Motorola (back when Google owned Motorola). So the culture of this project is an unusual one, even for Google. The heavy dependence on outside contractors probably made for a complicated setup, but I don't think that was the problem. From the outside, it feels like ATAP/Project Ara just ran the clock out. If they'd have gotten the phone done and ready to ship faster, maybe things would be different today.

I work at Google, and have had several managers during my two stints at the company, all of whom I consider to be quite good.

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