I used to regularly walk into public bathrooms in which someone had used the toilet and simply not flushed it. That doesn't happen much any more. I'm willing to deal with a lot of phantom flushes to not deal with someone else's literal shit.
I used to regularly find public bathrooms where someone (I'm assuming a vandal, although it could just be a distracted or careless person) has left the water running. A fully open faucet can erase the gains of more judicious human usage pretty quickly.
The author waxes nostalgic about those cloth towel roll dispensers. His experience does not match mine. I generally see those things in old gas stations where the cleanliness of the towel is deeply suspect.