I find that really hard to believe. Go to their offices and ask for the manager.
> I eventually got to the point where I was like, "Fk it, I'll do it on my own." Now we're looking at microtrenching, which is probably an even larger endeavor, but at least we'll own the conduit.
Building your own facilities is no joke. Unless you are made out of money, you'll be far better off putting more effort into renting existing ducts.