Im going to assume that this is just damage control to handle the media accusations. Ive never been an Uber employee but have been apart of previous large SV companies that were driven by what I perceived to be management structures plagued (or driven?) by in-fighting and unethical behaviors. Perhaps Im being presumptive about Uber's internals but from my experience once you define a company culture its almost impossible to turn it around in any meaningful way. From what I hear about Uber internally and externally it smacks of the same cultures of places of the past like Zynga or Groupon. It seems to me watching SV over the years companies of this profile follow a pattern of hype, exuberant growth and then an unabated fall over a long period of time after which the CEO gets thrown out and the company survives on life support. I guess we'll see if Uber is different.