Well, why should the fan who is able to pay less money miss out in favor of the fan who has more? Are people fundamentally more deserving for having more disposable income?
The Artist (ie the provider of the 'value') is not making more profit, they have set what they feel their work is worth. Scalpers add no value and simply take. Automation of scalping is bad for everybody involved (edit: except of course the scalpers themselves), as typically bots will buy out tickets to popular events extremely quickly, leaving legitimate fans out in the cold.